Free Event Ambassador Training

These courses are being offered for FREE to Omagh and Fermanagh charities and community groups only.

Give your volunteers the confidence to make every welcome count

Do your volunteers welcome or support people at community events, festivals, fundraisers, open days, exhibitions or local activities? This practical Event Ambassador Training from WorldHost™ will help them provide a warm, confident and professional welcome while representing your organisation and community at their best.

Your volunteers will learn how to:

• Create a great first impression
• Understand different visitors and their needs
• Communicate confidently and positively
• Anticipate and respond to common visitor questions
• Provide proactive help throughout the visitor journey
• Represent your organisation and community positively
• Leave visitors with a lasting positive impression

Why invest in your Event Ambassadors?

Your volunteers are often the face of your organisation. Giving them the right skills can boost their confidence while helping you provide a more welcoming, consistent and professional experience at your events. The training also gives volunteers valuable, transferable customer-service and communication skills.

What’s WorldHost?

This training forms part of the WorldHost™ Events Ambassadors programme from People 1st International which is designed specifically to equip event staff and volunteers to deliver excellent visitor experiences.  WorldHost™ is internationally recognised for its customer service training programmes. It has been widely used and endorsed by various organisations, including the London 2012 Olympic Games.

Normally costing around  £120 per person, these courses are being offered for FREE for eligible charities and community groups through PEACEPLUS.

Part of the PEACEPLUS-funded Fermanagh and Omagh training programme delivered by Volunteer Now.

Places are limited. Book early to give your volunteers the skills to become confident ambassadors for your organisation, your events and your community.