FAQ Category: Training
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How do I book onto a course?
To book onto any of the courses on our Courses Scheduled page, you will need a Training Account – click here to view how to create a Training Account.
Once you have created an account, click here to view instructions on how to book onto a course.
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How do I create a Training Account?
You can create either an Individual Training Account or an Organisation Training Account. For details on how to create an account, please click here.
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Can I receive regular updates about courses available?
Yes! With your permission we can send you VTraining, our monthly eNewsletter which outlines courses available and any offers we might have. Please scroll to the footer of this page and fill in your details in the Newsletter section.
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Will I get a reminder of the course, closer to the time?
After you book a place on one of our courses, you will get an email to confirm your booking has been received. You will then be sent an email with joining information a day before the course.
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Can I book onto more than 1 course at a time?
Yes you can book onto as many courses as you like.
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Is there other training available than is on the current Training Calendar?
Yes! We have a range of other courses that we can deliver for you on request, especially around volunteer management or safeguarding. If you cannot find what you are looking for, please contact us so we can explore options with you.
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Do you come to our organisation to deliver training?
Yes, we can deliver our training in your organisation and/or tailor a course just for you and your staff or volunteers. See Tailored Training.
Please note: we have paused this service, due to COVID-19 restrictions. But we are still delivering Tailored Training to organisations via Zoom, just get in touch.
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Do you offer volunteer management and safeguarding training together as a package?
We can develop a package that will meet your needs. Contact us to discuss what could work for you. See Tailored Training.
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Do you deliver outside Northern Ireland?
We have delivered training in response to requests from a range of organisations across the UK, and in the Republic of Ireland. We have even trained in Saudi Arabia and Bahrain.
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Does all training last a full day?
We have a range of training courses that can last anything from 1.5 hours to 3 days! It depends on the depth of content that you require – sometimes, for example with safeguarding courses, it will depend on the level of contact that those requiring the training will have with children or adults at risk.
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Can all volunteer management training be tailored to my organisation?
Yes we can tailor all our courses to your organisational setting and needs. See Tailored Training.